Apple expertise your IT team can call on.
You have an IT team or an IT provider, but Macs and iPhones aren't their speciality. We come in for one project, or for a problem your team can't get to the bottom of. Pick the work below to see how we'd go about it.
Tell us what your team is working on and where it's stuck. In 30 minutes, free of charge, we'll say what we'd do first.
Device Management
We set up your MDM or move you to a new one, get new Macs and iPhones to people ready to use, and plan when older devices get replaced.
- Plan device purchases & renewalsKnow which devices you have, who has them and which ones are due for replacement, so new purchases don't catch you off guard.
- Set up devices automaticallyNew Macs, iPhones and iPads bought through Apple or a participating reseller and registered in Apple Business can ship straight from the supplier to the person who'll use them. They pick up your apps and settings when they're first switched on.
- Introduce device managementWe help you pick the MDM that suits your Macs, iPhones and iPads and the systems you already use, then set it up for your team to run.
- Move to a new MDMWe move a few devices to the new MDM first. They show which devices need a reset and which settings change before everyone else moves.
Security & Compliance
We check how well your Apple devices and work accounts are protected and fix what's missing.
- Review your Apple setupBefore you change or buy anything, we review how your Apple devices are set up and tell you what to fix first, with the evidence for each finding.
- Plan security & complianceCheck your Macs, iPhones and iPads against your security rules and get evidence your security team and auditors can use.
- Protect devices & dataGet endpoint protection working on your Apple devices, and check that its alerts reach the person who should act on them.
- Investigate targeted attacksCheck a phone for signs of a targeted attack after an Apple threat notification or suspicious activity, and plan what comes next with your security team.
- Manage Apple AccountsWork Apple Accounts that belong to the company, so IT can reset a password or close an account without chasing the employee.
- Connect sign-in & accessYour team signs in to their Mac and work apps with their company account. We test the setup for the day someone starts and the day someone leaves.
Support & Training
We take the Apple cases your helpdesk gets stuck on, and we train your team so they can solve more of them on their own.
- Resolve IT problemsSend us the Apple cases your helpdesk can't solve. A specialist works through them with your team.
- Train your teamWorkshops where your IT team practises the Mac, iPhone and iPad support and admin tasks they handle day to day.
- Apple expertise on demandAn Apple specialist who joins your IT team for a single task, a project or regular work.
Strategy & Planning
Before a new rollout or a bigger change, we work out with you how your Apple devices, work accounts and apps will fit with the systems you already run.
Apps & Apple Maps
We build iPhone, iPad and Mac apps around a specific task in your business. We also keep your addresses and opening hours right in Apple Maps.
- Build business appsAn iPhone, iPad or Mac app for work your current software doesn't cover, with working versions your team tries before launch.
- Keep your Apple Maps listings up to dateWe correct your address, opening hours and website on Apple Maps, and update them when something changes at one of your locations.
