Manage Apple Accounts
New people set up their work iPhone or Mac with whatever Apple Account they have, a private one or a new one made with their work email. When someone forgets the password or leaves, the company can't reset the password or close the account. We give your people Managed Apple Accounts that belong to the company.
Work accounts your IT team looks after
We verify your email domain in Apple Business and set up the work accounts there. Where it's supported, we connect Apple Business to Microsoft Entra ID or Google Workspace, so accounts for new joiners can be created straight from your directory.
Your work Apple Accounts are listed in Apple Business
IT can reset a forgotten password or deactivate an account without the employee's help
With Entra ID or Google Workspace connected, people have one less password to remember
When this service fits
Staff created Apple Accounts with their work email address, and IT can't manage them.
You can't say which Apple Account each person used to set up their work devices.
You're about to verify your domain in Apple Business and want to know what that means for existing accounts.
How we move your people over
We don't change your domain or anyone's sign-in until we know which Apple Accounts exist and what's stored in them.
We look at your email domains, how people sign in today and which Apple Accounts are already in use.
We plan the move for existing accounts, including what you tell your people and what they have to do themselves.
We verify the domain and, if you want it, connect your Microsoft or Google sign-in. Then we test both.
You get written steps for creating accounts, resetting passwords and closing accounts when someone leaves.
Frequently asked questions
Sort out who owns your Apple Accounts
Have your email domain ready, along with roughly how many people use Apple devices at work and whether you sign in with Microsoft or Google. We'll explain how the switch would run and what your people would notice.
