Managed Apple Accounts
Employees use personal Apple Accounts (formerly Apple IDs) for company devices. When they leave, devices are locked to their account. Company data trapped in personal iCloud. You own the hardware but don't control access. We fix that with company-owned Apple accounts.
The challenges you're facing
Personal Apple Accounts mean no company control
User sets up Mac with personal Apple Account. Downloads apps to their personal account. Saves files to their personal iCloud. When they leave the company, the device is locked to their Apple Account. You own the hardware, they control access. Activation Lock bricks the device unless they cooperate.
Impact: Lost devices, data hostage situations, expensive Apple support escalations
Company data leaks into personal accounts
iCloud sync, iMessage with personal Apple Account, your company data flows freely into personal accounts you don't control. When an employee leaves, that data goes with them. You have no visibility and no way to revoke access.
Impact: Data leakage, no offboarding control, compliance violations
No account recovery when employees lose access
With personal Apple Accounts, a forgotten password means iforgot.apple.com, which has roughly a 40% success rate. 60% of users are unable to recover access to their Apple Account on their own. IT can't help. The account is personal, Apple won't talk to you, and the employee is locked out of their device and data. With Managed Apple Accounts, an admin can reset the password directly.
Impact: Locked-out employees, lost productivity, IT helpless to resolve account issues
Company-owned Apple accounts, centrally managed
We implement Managed Apple Accounts through Apple Business Manager, federated with your identity provider. Company retains ownership of all Apple accounts. Employees get iCloud access for work, but on your terms. When they leave, you revoke the account, and device access and data stay with the company.
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Company-owned Apple accounts federated with your identity provider
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Controlled Controlled iCloud access with company data staying under your control
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Activation Lock Activation Lock managed centrally with no more device hostage situations
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Automatic offboarding: revoke account, device and data stay with you
Frequently Asked Questions
Technical Details
Stop relying on personal Apple Accounts
20 minutes to plan your Managed Apple Account rollout.
