Move to a new MDM
You want to leave your current MDM, but your devices get their apps and settings from it. We plan and test the switch, so you don't find out halfway through the rollout what the old one was doing.
Test the move on a few devices first
A small group moves to the new MDM before anyone else. On their devices we check enrolment and access to work apps, and we work out how to get a device back if the move fails. Once that works, the rest follow in waves. Your team gets written handover notes at the end.
You know what the old MDM does before you switch it off
Each group of devices moves on a route that's already been tested
It's clear who does what during the rollout, and who switches off the old MDM
When this service fits
You're replacing your MDM, or moving it from your own server to the cloud.
You need to know before you start whether devices will be wiped, what people have to do and which policies will change.
Your IT team or IT provider runs the MDM day to day but hasn't moved Apple devices to a new MDM before.
The move, step by step
We bring across what your devices use today, plus any changes you want to make while you're at it.
We list the apps, configuration profiles and device groups in your current MDM, and how it connects to your identity provider and other systems.
We work out how each of those moves across, and which migration routes the new platform supports for your devices.
We run the pilot and adjust the plan where it shows a problem.
We plan the rollout waves, help for your users during the move, the handover to your team and switching off the old MDM.
Frequently asked questions
Plan your MDM migration
Your current MDM, the one you're looking at and a rough device count are enough to start. We'll go through what the move would involve.
