Apple Specialist on Demand
You do not need a full-time Apple specialist. You need one two days a week, for three months, and every route to that is either a permanent hire or a project with a scope you cannot write yet.
The challenges you're facing
The gap between a project and a hire
Consultancies sell scoped projects. Recruiters sell permanent people. Neither fits an Apple estate that needs steady expert attention without a defined end state.
Impact: Work that never starts because nobody can write the statement of work for it
Your Windows team is carrying it
The Apple estate lands on whoever is nearest, usually a Windows-first team who did not ask for it and cannot be expected to learn macOS management on top of their own platform.
Impact: Slow escalations, workarounds instead of fixes, and knowledge that leaves when they do
Escalations with nowhere to go
Tier 1 handles the password resets. The genuinely Apple-specific problems queue behind whoever has time, which means they queue indefinitely.
Impact: A backlog of unresolved Apple issues that nobody owns
An Apple engineer on your team, for the days you need.
An agreed number of days per month with a named engineer who knows your environment, rather than a ticket queue. Use them for hands-on work, escalation, architecture review, or sitting between your Windows team and your Apple estate.
- ✓
A named engineer who learns your environment rather than a rotating queue
- ✓
An agreed number of days per month, adjustable as the work changes
- ✓
No minimum project and no statement of work required to begin
- ✓
Escalation path for the Apple problems your team cannot close
- ✓
Knowledge written down as we go, so it stays when the engagement ends
Need Apple expertise without hiring for it?
One hour on your estate and how many days a month it actually needs.
