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Introduce device management

Your Macs and iPhones are looked after one at a time, so a new app or security setting means chasing each device or the person who has it. We help you choose an MDM and set it up. After that, you add an app or change a setting once, and it goes out to the devices that need it.

Problems we fix

  • New people waiting for their laptop

    Someone starts on Monday and their Mac is still being set up by hand. We prepare Apple Business and your MDM so you can hand a new Mac to the person without opening the box. They switch it on and sign in with their work account, and their apps and settings install by themselves.

  • Returned Macs locked to someone else's Apple Account

    Someone leaves and hands back their MacBook. You erase it for the next person, and it asks for the Apple Account password of the person who left. We check whether the account owner, your MDM or Apple Business can remove the lock. If no recovery route is available, Apple may require proof of purchase. We register your Macs in Apple Business and set them up so the company can remove the lock itself.

An MDM your own team can run

We recommend a platform once we've seen your devices and the systems they connect to. Then we set it up and try it with a pilot group before the rest of your devices are enrolled.

  • Your managed devices show up in one list, with the apps and settings the MDM put on it

  • Your admins and support staff have instructions for the everyday tasks

When this service fits

  • You're bringing in Macs or iPhones for the first time and want them managed from the start.

  • More Macs and iPhones arrive every year, and you still have no central way to manage them.

  • There's no written list of the settings your devices should have, so they end up a little different from each other.

How we set it up

Before we configure anything, we agree with you which settings every device gets and which devices the rollout covers.

  • We go through your devices and the systems they run, the apps people need, how they sign in and the licences you have. Company-owned and personal devices are enrolled in different ways, so we also note who owns each one.

  • We set up enrolment, then put devices into groups so each team gets the apps and settings it needs.

  • We try the setup on a pilot group of devices that match the rest of your fleet. We check that enrolment works, people can get to the systems they need for work, and you can manage each device from the MDM.

  • You get a record of every setting we made, instructions for enrolling the rest of your devices, and a guide for your admins.

Frequently asked questions

Find out which MDM suits you

Which platforms make sense depends on roughly how many Macs, iPhones and iPads you have and what you use for email and sign-in. We'll go through the ones worth comparing and what setting one up would take.

Apple Technical Partner

As an Apple Technical Partner, Axtero has trained technical staff that specialize in consulting and technology services for business customers on the Apple platform.