When employees leave, you're not sure if devices are properly wiped or if company data left with them?
Employee Departure: Device and Data Handoff Problems
Without remote wipe capability and managed accounts, former employees walk away with devices that still have full access to company data. Your data retention policy is meaningless.
Offboarding Theater Instead of Security
Have to physically retrieve devices to wipe them
No remote wipe capability if device isn't returned
Can't prove data was securely deleted
Don't know if company data is in their personal cloud storage
Device might be tied to their personal Apple Account with Activation Lock
Your IT director gives notice. Two weeks later, they leave. Standard exit interview: return your laptop, sign the exit paperwork. They hand over the MacBook Pro. IT wipes it and... Activation Lock. Device is tied to their personal Apple Account. IT calls them. They're on vacation for two weeks. Device sits as a brick. Assume you get past that. You've wiped the device. But what about the company data that was syncing to their personal iCloud? What about files they uploaded to their personal Dropbox during their tenure? What about email forwarding rules they set up? Consider a design agency we worked with: senior designer left on bad terms. Took client work files with them on personal cloud storage. Started competing agency using those files. Original agency had no idea because they had no visibility into data flows. Discovered it only when a client mentioned seeing identical designs from the new agency. Legal battle cost six figures. Root cause: no managed offboarding process for Apple devices.
When Former Employees Keep Their Access
Data Leaves With the Employee
Company data synced to personal iCloud accounts leaves with them. Files copied to personal cloud storage stay accessible. Email forwarding rules persist. VPN credentials saved in personal password managers remain valid until you discover and revoke them. You disabled their work account but they still have copies of everything. Your data retention policy has no teeth.
Can't Wipe Remote Devices
Remote employee leaves. They don't return the device. Or they return it after a month. You can't force a remote wipe because you don't have MDM. The device remains accessible with all company data intact. If it was tied to their personal Apple Account, you can't even wipe it when you finally get it back without their cooperation.
No Evidence of Data Destruction
GDPR requires data deletion when employee leaves. ISO 27001 requires secure disposal. You need to prove data was securely destroyed. But if devices aren't managed, you can't prove anything. Manual wipe? Maybe they made copies first. Cloud data? Still accessible. Compliance auditors want evidence: certificates of data destruction, logs of remote wipe commands, and proof of data deletion. You have none.
Device Lockout Costs Thousands
Device tied to ex-employee's Apple Account. They're uncooperative or unreachable. Activation Lock means you can't use the device. Submit proof of purchase to Apple. Wait weeks. Maybe get it unlocked. Meanwhile, you're buying replacement hardware because you can't wait. One offboarding mistake costs you the full device value plus replacement costs.
Automated Offboarding with Proof of Deletion
We implement managed offboarding workflows integrated with your HR system. When HR marks employee as leaving, automated workflows trigger: remote lock device, wipe all data, generate certificate of data destruction, disable Managed Apple Account (company-owned, not personal), reclaim license assignments. Device becomes a clean slate, ready for next user. No dependency on employee cooperation. No risk of data walking away. Complete audit trail of every step.
Automated remote wipe triggered by HR system
Certificates of data destruction for compliance
Company-owned Apple Accounts prevent Activation Lock
Automatic license reclamation and reassignment
Works whether device is returned or not
Complete audit trail for every offboarding
Make Offboarding Secure and Automated
Book a 20-minute call to discuss offboarding workflows.
