Axtero Privacy Policy

Version dated 20.07.2025

In this Privacy Policy, we, Axtero Chris Leduc (hereinafter Axtero, we, or us), describe how we collect and otherwise process personal data. This is not an exhaustive description; other privacy policies or general terms and conditions may govern specific matters. Personal data refers to any information relating to an identified or identifiable individual.
If you provide us with personal data of other individuals (e.g., family members, colleagues), please ensure that they are aware of this Privacy Policy and only share their personal data with us if you are authorized to do so and the data is correct.
This Privacy Policy is aligned with the requirements of the EU General Data Protection Regulation ("GDPR") and the Swiss Data Protection Act ("DPA"). Whether and to what extent these laws apply depends on the individual case.


1. Controller / Data Protection Officer / Representative

Responsible for the data processing described here is:
Axtero Chris Leduc
St. Jakobs-Strasse 1A
4052 Basel
Switzerland
E-Mail: info@axtero.com

If you have concerns regarding data protection, please contact us at:
Axtero Chris Leduc
St. Jakobs-Strasse 1A
4052 Basel
Switzerland
E-Mail: info@axtero.com.

2. Collection and Processing of Personal Data

We primarily process personal data obtained from our customers and other business partners in the context of our business relationships, or data collected from users when operating our websites, apps, and other applications.

To the extent permitted, we also obtain certain data from publicly accessible sources (e.g., debt enforcement registers, land registers, commercial registers, press, internet) or receive such data from subcontractors, other business partners, authorities, and other third parties (such as credit agencies, address brokers). Besides data directly provided by you, categories of personal data received from third parties about you may include information from public registers, details related to official and judicial proceedings, information related to your professional roles and activities (to conclude and execute business with your employer, for example), information about you in correspondence and meetings with third parties, creditworthiness information (when dealing personally with you), information from individuals in your environment (family, advisors, legal representatives, etc.) enabling us to conclude or execute contracts with or involving you (e.g., references, your address for deliveries, powers of attorney, compliance details for regulatory requirements such as anti-money laundering and export restrictions), data from banks, insurers, distributors, and other contractual partners related to services you receive or provide (e.g., payments made, purchases), data from media and the internet (in relevant cases such as applications, press reviews, marketing/sales), your addresses and potentially interests and further sociodemographic data (for marketing purposes), data related to website usage (e.g., IP address, MAC address of smartphones or computers, device settings, cookies, date and time of visits, pages and content accessed, used functions, referring website, location data).

3. Purposes of Data Processing and Legal Bases

We primarily use collected personal data to conclude and execute contracts with our customers and business partners, especially in advising and implementing projects with customers, procuring products and services from suppliers and subcontractors, and complying with legal obligations domestically and abroad. If you work for such a customer or business partner, your personal data may be affected in this context.

Additionally, we process personal data from you and other persons as permitted and deemed appropriate for the following purposes, in which we (and sometimes third parties) have a legitimate interest corresponding to the purpose:

  • Offering and developing our products, services, websites, apps, and other platforms;
  • Communication with third parties and handling their requests (e.g., job applications, media inquiries);
  • Review and optimization of procedures for needs analysis for direct customer approach and collecting data from publicly accessible sources for customer acquisition; advertising and marketing (including event organization), provided you have not objected to the use of your data (you can object to receiving advertising from us at any time, upon which we will add you to a blocklist against further advertising);
  • Market and opinion research, media monitoring;
  • Assertion of legal claims and defense in legal disputes and official proceedings;
  • Prevention and investigation of crimes and other misconduct (e.g., internal investigations, data analyses for fraud prevention);
  • Ensuring our operations, particularly IT, our websites, apps, and other platforms;
  • Video surveillance for maintaining property rights and other measures for IT, building, and facility security, and protection of our employees, other individuals, and assets owned by or entrusted to us (such as access controls, visitor logs, network and mail scanners, telephone recordings);
  • Purchase and sale of business divisions, companies or parts of companies, and other corporate transactions including the transfer of personal data, measures for business management, and compliance with legal and regulatory obligations and internal Axtero guidelines.


To the extent you have consented to the processing of your personal data for specific purposes (e.g., newsletter subscriptions or background checks), we process your data within the scope of and based on this consent unless we have another legal basis and need one. Consent granted may be withdrawn at any time but does not affect data processed before withdrawal.

4. Cookies / Tracking and Other Technologies Related to the Use of Our Website

We typically use "cookies" and similar technologies on our websites and apps to identify your browser or your device. A cookie is a small file sent to your computer or automatically saved by your web browser onto your computer or mobile device when you visit our website or install our app. When you revisit our website or use our app, we can recognize you, even if we do not know who you are. In addition to cookies that are only used during a session and deleted after your website visit ("session cookies"), cookies can also be used to store user preferences and other information for a specific period (e.g., two years) ("persistent cookies"). You can configure your browser to reject cookies, store them only for one session, or delete them prematurely. Most browsers are preset to accept cookies. We use persistent cookies to store your user preferences (e.g., language, automatic login), to better understand how you use our services and content, and to display tailored offers and advertisements (which can also occur on websites of other companies; however, these companies do not learn from us who you are, assuming we ourselves even know, as they only see that the same user visiting their website also visited a specific page on ours). Some cookies are set by us, and others by contractual partners with whom we collaborate. If you block cookies, certain functionalities (e.g., language selection) may no longer function.

In our newsletters and other marketing emails, we partially integrate visible and invisible image elements—where permitted—that enable us to determine if and when you have opened the email by retrieving these elements from our servers. This allows us to measure and better understand how you use our offers and tailor them to your interests. You can block this in your email program; most email clients are configured by default to do so.

By using our websites and apps and consenting to receive newsletters and other marketing emails, you agree to the use of these technologies. If you do not agree, you must configure your browser or email program accordingly or uninstall the app if such adjustments cannot be made via its settings.

5. Data transfer and data transmission abroad

As part of our business activities and the purposes in accordance with No. 3, as far as it is permitted and appears to be indicated to us, we also disclose to third parties, whether because they process them for us or because they want to use them for their own purposes. This concerns in particular the following bodies:

  • Internal and external service providers (e.g. banks, insurance companies), including order processors (such as IT providers);
  • dealers, suppliers, subcontractors and other business partners;
  • customers;
  • internal and foreign authorities, official offices or courts;
  • media;
  • public, including visitors to websites and social media;
  • competitors, industry organizations, associations, organizations and other bodies;
  • buyers or interested parties in acquiring business units, companies or other parts of Axtero;
  • other parties in possible or actual legal proceedings;


6. Duration of storage of personal data

We process and store your personal data as long as it is necessary for the fulfillment of our contractual and legal obligations or otherwise the purposes pursued with the processing, i.e. for example for the duration of the entire business relationship (from the initiation, processing to the termination of a contract) and beyond that in accordance with the legal retention and documentation obligations. It is possible that personal data will be stored for the time in which claims can be asserted against our company and insofar as we are otherwise legally obliged to do so or legitimate business interests require this (e.g. for evidentiary and documentation purposes). As soon as your personal data is no longer required for the above-mentioned purposes, it will be deleted or anonymized as far as possible. For operational data (e.g. system protocols, logs), generally shorter retention periods of twelve months or less apply.

7. Data security

We take appropriate technical and organizational security measures to protect your personal data from unauthorized access and misuse, such as issuing instructions, training, IT and network security solutions, access controls and restrictions, encryption of data carriers and transmissions, pseudonymization, controls.

8. Obligation to provide personal data

As part of our business relationship, you must provide those personal data that are necessary for the establishment and execution of a business relationship and the fulfillment of the associated contractual obligations (you usually do not have a legal obligation to provide us with data). Without this data, we will generally not be able to conclude or process a contract with you (or the body or person you represent). The website also cannot be used if certain information to ensure data traffic (such as IP address) is not disclosed.

9. Profiling and automated decision-making

We process your personal data partially automatically with the aim of evaluating certain personal aspects (profiling). We use profiling in particular to be able to inform and advise you in a targeted manner about products. In doing so, we use evaluation tools that enable us to provide needs-based communication and advertising, including market and opinion research.

10. Rights of the data subject

You have the right to information, correction, deletion, the right to restriction of data processing and otherwise to object to our data processing, in particular those for the purposes of direct marketing, profiling operated for direct advertising and other legitimate interests in the processing as well as to release of certain personal data for the purpose of transfer to another place (so-called data portability). Please note, however, that we reserve the right to assert the restrictions provided for by law on our part, for example if we are obliged to store or process certain data, have an overriding interest in it (if we may invoke it) or need it to assert claims. If you incur costs, we will inform you in advance. We have already informed you about the possibility of revoking your consent in section 3. Please note that the exercise of these rights may conflict with contractual agreements and this may have consequences such as premature termination of the contract or cost consequences. In this case, we will inform you in advance where this is not already contractually regulated.

The exercise of such rights usually presupposes that you clearly prove your identity (e.g. by a copy of your ID, where your identity is otherwise not clear or can be verified). To assert your rights, you can contact us at the address given in section 1.'

Each data subject also has the right to enforce their claims in court or to lodge a complaint with the competent data protection authority. The responsible data protection authority of Switzerland is the Federal Data Protection and Data Protection Officer (http://www.edoeb.admin.ch).

11. Amendments

We can amend this privacy policy at any time without prior notice. The current version published on our website applies. To the extent that the Privacy Policy is part of an agreement with you, we will notify you of the change by email or in any other appropriate manner in the event of an update.